Your privacy is of the highest importance to us, and we promise never to release your details to any outside company for mailing or marketing purposes. When you purchase from our website, we collect certain personal information from you (for example your name, email address, payment address, and details). All such information is held on secure servers. Our company complies fully with all applicable Data Protection and consumer legislation and will treat all your personal information as fully confidential.
To serve you best, we use Barclaycard and PayPal to process credit card transactions and order fulfilment. They receive the information needed to verify and authorize your payment card and to process your order. All such organizations are under strict obligation to keep your personal information private.
Our company complies fully with all applicable Data Protection and consumer legislation and will treat all your personal information completely confidential. Our data protection officer is:
Name: M Waqar Zahid
These changes will take effect for existing users of our services on May 23, 2018. Here are some of the highlights of what’s changing:
- Transparency: We’ve provided additional details about the information we collect and how we use that information. We’ve also explained your choices and the control you have over your information.
- Personal data: The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier.
This definition provides for a wide range of personal identifiers to constitute personal data, including name, identification number, location data, or online identifier, reflecting changes in technology and the way organizations collect information about people.
The GDPR applies to both automated personal data and to manual filing systems where personal data are accessible according to specific criteria. This could include chronologically ordered sets of manual records containing personal data.
Personal data that has been pseudonymized – e.g., key-coded – can fall within the scope of the GDPR depending on how difficult it is to attribute the pseudonym to a particular individual.
- Functionality: Depending on your location, we may provide you with the ability to access, download, and request the deletion of your personal information.
What we collect
We may collect the following information:
- Full Name
- Contact information including email address
- Other information relevant to customers or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customize the website according to your interests.
Following an order, the Trustpilot & Trustpilot Badge is incorporated into this web page to display our Trustpilot Trustmark for buyers and the eventually collected reviews, as well as the Trustpilot product offer.
Balancing the various interests serves to safeguard our legitimate prevailing interests in the optimized marketing of our offer. The Trustpilot Badge and the services advertised are an offer of Trustpilot.
Whenever a Trustpilot Badge is called up, the web server automatically stores a so-called server log file which contains, for example, your IP address, the date and time of retrieval, the data volume transferred, and the requesting provider (access data) and documents the retrieval. This access data will not be evaluated and will be automatically overwritten seven days after you visit the page.
Other personal information will only be transferred to Trustpilot shops if you decide, after completing an order, to use Trustpilot shops products or have already registered for their use. In this case, the contractual agreement between you and Trustpilot shops applies.
The new General Data Protection Regulation will be applicable starting on May 25, 2018. The changes will have an impact on our automatic review collection feature, too.
Until now, this feature was automatically activated by default in the backend at the time of registering with Trustpilot shops. This means that the Trustpilot Badge integrated into your online shop automatically collects the e-mail addresses of all your customers and sends them a review reminder. To do so, you are obliged to obtain your customers’ consent.
As of May 25, 2018, data protection must be guaranteed also by default, which means that the automatic activation of this feature doesn’t meet the requirements of the new General Data Protection Regulation. Products must be designed in such a way that, by default, they collect as little personal data as possible and guarantee data protection by default.
For further understanding of how GDPR is changing how we preserve your data, please click here.
“In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.”
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We may use your e-mail address to send you information about products or services that are the same as or like those that you have ordered from us and that we think you may find useful. We will do so only if you have indicated that you do not object to being contacted for these purposes. At any stage you have the right to ask us to stop using your data for direct marketing purposes by contacting us directly via phone on: